Skate Barn Pty Ltd
ABN: 84 680 649 709
Last Updated: May 2025

‍1. Introduction

‍Skate Barn Pty Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with us through our website, social media platforms, events, and services.

‍2. What Information We Collect

‍We may collect the following types of personal information:

‍Identity Information: Name, date of birth, gender.
‍Contact Information: Email address, phone number, postal address.
‍Payment Information: Credit/debit card details, billing information (processed via secure third-party payment providers).
‍Booking Details: Event location, service type, number of attendees.
‍Website and Social Media Data: IP address, browser type, device information, interaction history.
‍Photos and Videos: Images or recordings taken during our events (with consent).

We do not collect sensitive information unless required by law or with your explicit consent.

‍3. How We Collect Information

‍We collect your information in the following ways:

- When you contact us via phone, email, or our website.
- When you make a booking or enquiry.
- When you subscribe to our newsletter or marketing updates.
- When you attend or participate in one of our events.
- Automatically through cookies and similar technologies on our website.

‍4. Why We Collect Your Information

‍We collect and use your personal information to:

- Provide our skating rink and event services.
- Process bookings and payments.
- Communicate with you regarding your bookings or enquiries.
- Send promotional offers, updates, or newsletters (you can opt out at any time).
- Improve our services and user experience.
- Comply with legal obligations.

‍5. Disclosure of Personal Information

‍We may share your personal information with:

- Service providers (e.g., payment processors, booking systems, IT support).
- Marketing platforms (e.g., email distribution services).
- Government authorities when required by law.
- Event partners or venues (only when necessary for your booking).

We will never sell your personal information.

‍6. Storage and Security

‍We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes:

- Secure servers and data encryption.
- Limited access to authorised personnel.
- Regular reviews of data protection policies and procedures.

If your data is stored with third-party providers (e.g., cloud hosting), we ensure they meet strict privacy standards.

‍7. Access and Correction

‍You may request access to the personal information we hold about you and request corrections if the information is inaccurate, out of date, or incomplete. Please contact us using the details below.

‍8. Cookies and Tracking Technologies

‍Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can choose to disable cookies in your browser settings.

‍9. Third-Party Links

‍Our website and social media pages may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

‍10. Children’s Privacy

‍We do not knowingly collect personal information from individuals under the age of 13 without parental consent. If you believe we have collected information about a child, please contact us so we can remove it.

‍11. Changes to This Policy

‍We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top of the document.

‍12. Contact Us

‍For questions, complaints, or requests regarding your personal information, please contact:

‍Skate Barn Pty Ltd
Email: admin@skatebarn.com.au      
Phone: 0419187756
Website: Skatebarn.com.au    
Address: Victoria, Australia